Counter-Disinformation: The New Snake Oil

Counter-Disinformation: The New Snake Oil

Authored by Tom Wyatt via Racket News,

The San Diego Convention Center was packed with the defense industry elite. Boeing, Northrup Grumman, Booz Allen Hamilton, and a myriad of other arms industry salesmen, hungry to peddle their wares. WEST Conference 2023 is billed as the “premier naval conference and exposition on the West Coast.” A collective of military leaders and titans of the defense industry, intermingled in incestuous harmony.

The WEST 2023 conference in San Diego.

It was a world with which I was well acquainted. After all, I had spent the past fifteen years in the Navy as a Special Warfare Boat Operator, using tools and weapons built by these very defense companies. My call to service came unexpectedly at the tail end of my high school senior year. I left for bootcamp on Valentine’s Day, 2007, and immediately entered the world of Naval Special Warfare upon completion. While the rest of my graduating class received tutelage at universities around the country, mine came by way of the military elite. Over a decade and a half, I received an education in Special Reconnaissance, Unconventional Warfare and tradecraft.

Many of the friends and former colleagues I met along the way now worked for these defense contractors, and perhaps, in another life, I’d be a participant in this conference. As it turned out, I was there as a spectator only.

I watched as a sea of suits and lanyards moved in waves throughout the lobby outside the convention floor. Thousands of exhibitors and participants waited in line to get their credentials, exchanging cards and networking as they sized up the competition. As I surveyed the crowd, I noticed something familiar in the attendees’ faces. There was a look of out-of-place discomfort. Tattoos peeking out of cuffs and collars of the business attire their bodies seemed to be rejecting. It was the look of the defense industry’s freshman class, those who had just made the leap from serving in the armed forces to being arms proliferators.

The conference embodied the idea of the military industrial complex’s self-licking ice cream cone structure. There was no discernible line between merchandiser and consumer, just a single organism supporting itself.

In 2021, the Revolving Door Project released a report titled “The Military-Industrial-Think Tank Complex: Conflict of Interest at the Center for a New American Security,” that trained a troubling spotlight on one of the most prominent defense-minded think tanks. 

According to its website, the Center for a New American Society (CNAS) “is an independent, bipartisan, nonprofit organization that develops strong, pragmatic, and principled national security and defense policies.” The defense industry-funded group claims to “elevate the national security debate” by providing innovative research to policymakers and experts in the field. But given the whiff of defense industry influence around the organization, its high-level engagement with Washington’s most powerful figures raises numerous red flags. 

A major point of concern presented by the Revolving Door Project, was, ironically CNAS’ own revolving door. According to the report, there are “16 CNAS alumni who have been selected for foreign policy and national security policy-making positions in the Biden administration.” Among them: Avril Haines, a former CNAS Board of Directors member who became Biden’s Director of National Intelligence in 2021, and Colin Kahl, the current Undersecretary of Defense Policy, a former CNAS Senior Fellow. 

The report also includes instances of the think tank pushing agendas that directly benefit its membership, such as the collusion between CNAS and the United Arab Emirates to promote relaxed restrictions for exporting US drones. Not surprisingly, CNAS board member Neal Blue’s company, General Atomic, had an existing contract worth nearly $200 million with the UAE for drone production. The report reads:

CNAS receives large contributions directly from defense contractors, foreign governments, and the US government; publishes research and press material that frequently supports the interests of its sponsors without proper disclosure; and even gives its financial sponsors an official oversight role in helping to shape the organization’s research.

WEST 2023 offered yet another venue for private companies to seek out such connections, pushing an agenda that “supports the interests” of the defense industry–a kind of speed dating for the military industrial complex. And while the familiar mechanisms of war, like drones and submarines, were on display, the spotlight was on weapons of the information space.

Panel after panel featured cybersecurity and electronic warfare experts giving discussions on information operations, artificial intelligence and machine learning capabilities. The conference seemed to embody the new horizon for the defense industry: Information Warfare. 

Counter-Terrorism to Great Power Competition

“In hindsight, we should’ve never taken our eye off the Great Power Competition,” the counter-disinformation expert said, referring to the historical focus on traditional preparation for conflict against countries like China and Russia. Her mastery of the subject was honed over a decade through the study of forensic psychology and counter-extremism strategies. She had worked across the public and private sectors, countering the dangerous narratives of violent extremists.

At the end of World War II, the power that had previously been distributed across multiple nations was now consolidated by the US and Soviet Union. American foreign policy entered the era of Great Power Competition (GPC), a contest for global dominance and influence pitting the two former allies in a Highlander-style deathmatch to see who prevailed as the one true superpower. After the fall of the Soviet Union in 1991, the US focused on maintaining this strategic edge, until a decade later when the towers fell. 

After 9/11, the US reoriented its foreign policy around a new acronym: GWOT (Global War on Terror). The Spy vs. Spy tactics of the Cold War were obsolete now that the deadly effects of adversarial narratives had been demonstrated. While propaganda used by the Soviet Union (and the US, for that matter) was aimed at deceiving, disrupting and undermining the adversary, terrorist organizations focused their messaging campaigns on radicalization, targeting at-risk Muslim communities into armies of holy warriors. 

The seemingly archaic, global network of radical Islamists tapped into the far-reaching technology of the world wide web to spread their message and indoctrinate would-be jihadists. To combat this ideological plague, the US began crafting counter-messaging tools and methodologies, giving birth to what would become an updated version of a counter-disinformation industry that had existed as far back as 1942, when Voice of America began broadcasting counter-narratives into Nazi Germany. These efforts ranged from a “whac-a-mole” style process of detecting and eliminating terrorist propaganda to enlisting moderate Muslim leaders to push a counter-message.

A 1947 Voice of America broadcast

It’s no revelation that you can’t carpet bomb an ideology, so while the concept of fighting extremist narratives online to tamp down on global terrorism seems logical on its face, according to the industry expert I interviewed, “In practice, it’s not very effective.” 

This sentiment was affirmed by another expert in countering extremist narratives, Caroline Moreno, who formerly ran the counter-terrorism training program at the FBI Academy in Quantico, VA. “Counter messaging, when it comes from the US government, loses its credibility,” said Moreno. 

It is understandable, in an unfamiliar world of ideology-based violence and radicalization, that some trial and error would occur along the path to understanding such a complex adversary. Tactics, of course, are developed over time and situationally based. Before 9/11, the military was focused on the most logical adversary, a conventional state actor, but had to adapt to the irregular warfare landscape of counter-terrorism operations.

The operators and ground-pounders on the frontlines get a real-world education in the necessary fluidity of such tactics, but the military monolith is often slow to adopt lessons gleaned from battle. To further complicate the matter, there are always plenty of defense industry opportunists promoting their tactics as dogma, such as the failed “hearts and minds” approach to counterinsurgency, further setting back any notion of catching up with the current threat, and the shift from the war on terror to the GPC has only exacerbated this strategic buffering. 

The shift from counter-terrorism to GPC occurred long before the official end of the GWOT. Although some within the defense and intelligence communities saw the writing on the wall for some time, the declared pivot came in 2018 with the new National Defense Strategy, issued by then Secretary of Defense James Mattis.

Former Defense Secretary James Mattis

“Long-term strategic competitions with China and Russia,” the guidance reads,” are the principal priorities for the Department [of Defense].”

The Pentagon, in other words, was announcing plans to take us back to a Cold War mindset. In a space-race type fashion, we would need to outfox the competition in arms, technology and influence in order to maintain our world power monopoly. Unfortunately, our drawdown in the Middle East and the swan song of the war on terror would mean a natural decrease in the defense budget, hampering any lofty dreams of competition.

Unless, of course, the new threat required a level of spending generally associated with kinetic warfare. A little thing like the absence of active armed conflict shouldn’t stop the growth of the defense industry. And in that spirit, the Pentagon’s budget reached its highest level last year, a whopping $816 billion. 

A Brief PRIMER on Information Operations

During my final six years of service, in a move that seemed to parallel the national defense strategy, I shifted from Counter-Terrorism focused special boat operations to conducting sensitive intelligence activities aimed at the Great Power Competition. Our task was to clandestinely prepare the battlespace, establishing an operational environment that would give us an advantage in the event of a hot war, but more importantly, shaping the environment so that our adversary couldn’t do the same. Our best tool in this endeavor was Information Operations.

A Joint Chiefs of Staff publication on Information Operations, Joint Publication 3-13, reads:

Information Operations (IO) are described as the integrated employment of electronic warfare (EW), computer network operations (CNO), psychological operations (PSYOP), military deception (MILDEC), and operations security (OPSEC), in concert with specific supporting and related capabilities, to influence, disrupt, corrupt, or usurp adversarial human and automated decision making while protecting our own.

I’d left this world behind when I found myself at WEST 2023. Now a mere observer of the military industrial complex, I picked up a copy of Signal to orient myself to the occasion. Signal is the official magazine of the Armed Forces Communications and Electronics Association, or AFCEA, one of WEST 2023’s many sponsors. In fact, the conference had so many sponsors that it developed a funder caste system, segregating the donors into categories such as Premier, Platinum, Gold and Silver. 

Amongst defense heavyweights Lockheed Martin and General Dynamics, was a lesser-known company down in the silver category named Primer. Primer is one of the many artificial intelligence and machine learning-focused companies orbiting the defense industry. Aside from AT&T, the silver sponsors blended together in an indistinguishable list of obscure defense contractors, and perhaps Primer would’ve remained obscure, too, had the company not acquired Yonder, an Austin, Texas-based “information integrity” company.

Primer had already entered the disinformation space, in 2020, when it won a Small Business Innovation Research, or SBIR, contract with the Air Force and Special Operation Command, SOCOM, to develop the first machine learning platform to automatically identify and assess suspected disinformation. This evolution into the disinformation world was fully realized with its 2022 acquisition of Yonder, an “information integrity” company focused on detecting and disrupting disinformation campaigns online.

Yonder, originally New Knowledge, rose to prominence when they co-authored a report to the Senate Intelligence Committee on Russian influence campaigns leading up to the 2016 Presidential election. Ironically, New Knowledge’s own foray into election meddling would make them a household name. During the 2017 Alabama Senate race, New Knowledge’s CEO, Jonathon Morgan, created a fake Facebook page and Twitter “botnet” with the intent of persuading votes for the Democratic candidate. 

“We orchestrated an elaborate ‘false flag’ operation that planted the idea that the Moore campaign was amplified on social media by a Russian botnet,” said an internal document from Morgan’s project. 

In another bit of controversy, New Knowledge, in the wake of the alleged Russian election meddling of 2016, helped develop a disinformation dashboard with the German Marshall Fund’s Alliance for Securing Democracy, or ASD. The dashboard, named Hamilton 68, acted as a repository for supposed Twitter accounts linked to Russian influence operatives, with access limited to a select few. This was ASD’s golden tablet, and only journalists and academics could wield the seer stone. 

Unfortunately for all involved, including the media who treated the information as gospel, the dashboard proved most successful at identifying overzealous conservatives from middle America. This legacy, and all its implications, came part and parcel with Yonder’s acquisition.

In Primer’s catalog of machine learning products, Yonder is billed as a tool capable of identifying bad actors and narrative manipulation — Primer’s very own weapon against Information Operations. 

Disinformation, propaganda, active measures — whatever you call it, the name of the game is Information Operations, or IO. In a war where battles are left of boom–where the strategy is to manipulate the information landscape to gain a competitive advantage over your adversary–a cat-and-mouse-like game develops.  But with the advent of the internet, and its compounding stores of information, the task of determining what is real and what is fake is too much to ask of us mere mortals. Thus the need for a Yonder-style solution.

“I’m not a fan of the term disinformation,” the counter-disinformation expert said. 

The statement came as a bit of throat clearing for the industry expert, as she digressed into a brief indictment of the trade she very much believes in.

“It’s been politicized. Even though disinformation has a distinct definition, it’s now being used as a label for any unwelcome information that someone doesn’t like, even when that information is true.” 

A new industry has developed out of the great disinformation scare. A mishmash of government, academic and private industry experts, come together to identify what is true, and what isn’t. Or at least their idea of what they would like to be true and not true. 

Most, if not all, countries dabble in information manipulation, not to mention non-state tricksters and deception artists, so it makes sense that you would need a cross-functional team of experts for such an undertaking. And given the implications of an information governing body, a kind of truth authority, you would damn well expect that all parties involved would be aboveboard.  

But…

“Any industry has hucksters,” the expert said.

The term huckster, perhaps because of its old world feel, brought to mind a scene from the Clint Eastwood film The Outlaw Josey Wales: